Website Maintenance

We keep your website updated, secure, and running smoothly after launch — so it doesn't quietly go stale or break.

Website maintenance and technical support, developer at work

A website isn't a one-time project that's finished at launch — software needs updates, security patches matter, and content occasionally needs changing. Maintenance is what keeps a site from slowly breaking or becoming a security risk months after nobody's paying attention to it.

What's included

  • Regular backups so your site can be restored if something goes wrong.
  • Security updates and patches for your CMS and plugins, closing known vulnerabilities before they're exploited.
  • Uptime monitoring so downtime is caught and addressed quickly.
  • Minor content updates — text changes, new offers, small edits — handled without you needing a developer on call.
  • A direct point of contact for anything that comes up, instead of an anonymous support queue.

How we work

Maintenance runs as an ongoing monthly engagement. We handle backups and updates on a set schedule in the background, and you reach out directly whenever you need a content change or something looks off — we don't wait for a scheduled check-in to fix a real issue.

Do you actually need this?

If your site is on a CMS (WordPress or similar), yes — unpatched CMS software is one of the most common ways small business sites get hacked or defaced. If your site is a simple static site, the risk is lower, but backups and occasional review are still worth having.

Maintenance is a separate ongoing cost

This is billed monthly, separate from the original website build — standard across the industry, since ongoing upkeep is genuinely different work from a one-time build. We keep it as a clearly itemized line in your quote.

What counts as a 'minor' content update?

Small edits — updating text, swapping an image, adding a new offer or service line — without needing to rebuild any part of the site. Larger redesign work is quoted separately.

How quickly do you respond if something breaks?

We monitor for downtime and respond promptly to real issues — exact response-time commitments are confirmed as part of your maintenance quote.

Do I need maintenance if my site rarely changes?

Even low-change sites benefit from regular backups and security patches, especially if built on a CMS. We'll give you an honest read on your specific risk level.

Every quote is itemized and exclusive of applicable GST. No fixed rate card — we quote based on your actual scope.

Interested in website maintenance?

Tell us what you need and we'll send a free, tailored quote.

Get a free quote