BOOKING SYSTEMS
Appointment Booking System Readiness Checklist
What to confirm before adding online booking to a salon, clinic, or service business website.
Map your actual booking rules first
Confirm cancellation policies, buffer times, and staff availability before configuring any system.
Keep confirmation messages clear
Automated confirmations and reminders reduce no-shows more than manual follow-ups alone.
Test the flow as a customer would
Book a test appointment yourself to catch confusing steps before customers do.