MESSAGING BASICS
WhatsApp Catalog Setup for Small Retailers
A practical starting guide for retailers setting up a product catalog on WhatsApp Business.
Start with your best-selling items
A focused catalog of popular products is easier to maintain than listing everything at once.
Keep prices and availability current
Outdated pricing in a catalog creates awkward conversations — update it as stock changes.
Use clear, honest product photos
Accurate photos build trust and reduce returns or disputes later.